Please read these terms and conditions carefully before using our digital marketing services. By engaging with Silverline Clicks, you agree to be bound by these terms.
Welcome to Silverline Clicks ("we," "our," or "us"). These Terms of Conditions ("Terms") govern your use of our digital marketing services, including but not limited to SEO, PPC advertising, social media marketing, content marketing, web design, and related services (collectively, the "Services").
By engaging our Services, you ("Client," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.
We will provide the Services as outlined in your specific service agreement or proposal. Services may include strategy development, implementation, monitoring, and reporting for various digital marketing channels.
We reserve the right to modify, suspend, or discontinue any part of our Services at any time with reasonable notice. Any changes to the scope of work will be communicated and may require a new agreement.
You agree to provide timely access to necessary accounts, materials, and information required for service delivery. You are responsible for maintaining the accuracy of provided information and promptly communicating any changes.
Fees are as specified in your service agreement. Payment terms are typically monthly in advance unless otherwise agreed. All fees are non-refundable except as specifically provided in these Terms.
Late payments may result in service suspension and additional fees. We reserve the right to charge interest on overdue amounts at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
You are responsible for all third-party costs including but not limited to advertising spend, software licenses, and platform fees. These costs are separate from our service fees.
You retain ownership of all content, trademarks, and intellectual property you provide to us. You grant us a non-exclusive license to use this content for the purpose of providing our Services.
Work products created specifically for you become your property upon full payment. However, we retain the right to use general methodologies, processes, and know-how developed during service delivery.
All proprietary tools, software, methodologies, and processes remain our intellectual property. No license is granted to you beyond what is necessary for the Services.
We maintain strict confidentiality regarding your business information, strategies, and data. We will not disclose confidential information to third parties without your explicit consent, except as required by law.
This confidentiality obligation survives termination of our service agreement and continues indefinitely.
Digital marketing results can vary based on numerous factors beyond our control. We make no guarantees regarding specific outcomes, rankings, traffic, or conversions.
Our total liability for any claims arising from our Services shall not exceed the total amount paid by you to us in the 12 months preceding the claim.
We shall not be liable for any indirect, special, incidental, consequential, or punitive damages, including but not limited to loss of profits, revenue, or business opportunities.
You may terminate our Services with 30 days' written notice. You remain responsible for all fees accrued up to the termination date.
We may terminate Services immediately for non-payment, breach of these Terms, or if we determine that continuing the relationship is not in our best interest.
Upon termination, we will provide reasonable assistance in transitioning your accounts and materials. All outstanding fees become immediately due.
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of our Services, your content, or your violation of these Terms or applicable laws.
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Abu Dhabi, UAE.
We reserve the right to update these Terms at any time. Material changes will be communicated to you in advance. Continued use of our Services after changes constitutes acceptance of the new Terms.
If you have any questions about these Terms, please contact us:
Silverline Clicks
Email: info@ebusinessinuae.com
Phone: +971 2 6447991
Address: Abu Dhabi, UAE
If you accept these terms and are ready to begin your digital marketing journey, we're here to help.